传说中的明州人不挂电话是真的吗?

Source:原创           2022-02-27 12:45:36      242 views

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    在美国,人们常用“ Minnesota Nice"来夸明州人彬彬有礼、有教养、克制谦逊。在电视剧《How I met your mother》(老爸老妈罗曼史)中有这样的对白桥段:

    Marshall接到一个陌生号码来电。

    Robin:You are so Minnesota. You can't not answer the phone, because it would be rude. 你太明州范儿了——你不会挂电话,因为那样太没礼貌。那么,现实中的明州人真的不会挂陌生人来电(比如推销电话)吗?

    

代打英文电话-胡椒网-代打电话-英语电话


    下文是客服从city-data中找的一位在美国做电话销售的工作人员写的感受。小编简单用中文翻译一下:她是在美国做B2B内外销售的,而且做的很成功。她认为明州人不太喜欢在电话中接受新的业务甚至有时会粗鲁。而且他们会很怀疑你的电话是有不良企图,很多前台甚至不允许转接给你想找的人。而且他们不会明确告知不感兴趣的原因,他们只是重复同一句泛泛的台词”我们不感兴趣“或者”我们不需要“。虽然他们可能觉得他们自己还算礼貌——因为他们在电话最后加上一句”谢谢“,但是他们的语气语调里却透露出刻薄。相反,东海岸的人就会比较直率的告诉你具体的原因,他们在这方面比较开明。德州人甚至会在电话里面跟你聊日常生活。德州人比较冷漠,他们每天工作5个小时,简直生活在度假中。也许是寒冷的天气让明州人尖酸刻薄?明州人实在是对销售人员太有戒心了。

    顺便说说本站客服反映的拨打美国电话的情况:美国绝大部分公司不会直接挂断电话,也确实有的公司不会愿意进行转接,或直接说not interested或者是让发邮件。

    最后附上这名销售发布的原文:

    I am currently in inside sales. I've handled both inside and outside sales on a national and local level. I am NOT in telemarketing, but business to business sales, and I have been very successful and built long term business relationships. One thing distinct about Minnesota businesses is that they are somewhat unresponsive to new business over the phone and somewhat rude in certain cases. I almost feel as if they are suspicious that I'm trying to screw them over when in fact my business helps other businesses. Why is that? One example of what I'm talking about is that many receptionists will not even allow you to talk to the person you are trying to reach. Instead of giving a specific reason of why they aren't interested, they will just repeat the same line that makes no sense, like "not interested" or "we're okay". Maybe they think they're being polite because they threw a "thank you" at the end of it, but it almost sounds passive-aggressively mean in their tone of voice when they say it. Other parts of the country many people who are not able to use services or products will explain to you why or discuss with you some other opportunities. East coast is very straight to the point and will tell you in one sentence why it might now work, and they're very open minded. Texas will tell you their life story. California is all about it, they could care less, they work 5 hour days and are living a vacation. Maybe the cold just makes Minnesotans bitter? Minnesotans are just very turned off and extremely skeptical of sales people.



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